Privacy Policy

Effective Date: 1 April 2025

At Virtuosa, we value the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and interact with our Facebook page. Please read this policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect two types of information:

a. Personal Information: When you sign up for piano lessons, contact us, or engage with our website or social media, we may collect personal information such as:

Name
Email address
Phone number
Payment information (processed via secure third-party payment processors)
Children's names and ages (to better tailor our lessons)

b. Non-Personal Information: We may collect non-identifiable data such as IP addresses, browser type, and usage data through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, improve, and personalize our piano lesson services.
To communicate with you regarding your lessons, updates, and promotions.
To process payments and manage billing.
To respond to inquiries and provide customer support.
To analyze website performance and improve user experience.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our business, such as payment processors and email marketing platforms. These service providers are obligated to protect your information and use it only for the purposes we specify.

We may also disclose personal information if required by law, such as in response to a subpoena, court order, or government request.

4. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze trends, and track users' movements across the site. You can manage cookie settings through your browser settings, but disabling cookies may affect certain features on our website.

6. Children's Privacy

Our services are intended for children and their parents or guardians. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

7. Your Rights and Choices

You have the right to access, update, or delete your personal information by contacting us directly. You may also unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in our emails.

8. Third-Party Links

Our website and Facebook page may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices or content of these external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please check this page periodically for any updates.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

Virtuosa Piano Lessons